Privacy Policy

Sell Kit is a product of EIKO Consulting, LLC, a Virginia limited liability company doing business as hello EIKO (“hello EIKO,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect information when you use trysellkit.com and related services (collectively, the “Service”).

1. Information We Collect

Information you provide directly:

• Email address, when you create an account
• Name, company, and professional information, when you complete your profile
• Content you create or upload, such as email drafts, prospect research inputs, and writing samples used to calibrate your voice

Information collected automatically:

• Browser type, operating system, and device information
• Pages visited, features used, and time spent in the app
• IP address and approximate location (country/region)
• Errors and crashes, to help us diagnose and fix problems

We do not collect payment information directly. If we introduce paid plans, payments will be processed by a third-party provider under their own privacy policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Send transactional emails (account confirmations, notices)
• Analyze usage patterns to understand what’s working and what isn’t
• Diagnose bugs and performance issues
• Comply with legal obligations

We do not use your information for advertising. We do not sell your information to third parties. Ever.

3. Data Storage

Your account data, profiles, and content are stored securely in the United States.

4. Email Communications

We may send transactional emails (account confirmations, notices) using third-party email delivery services. Your email address is shared with these services solely for the purpose of delivering these messages.

We do not send marketing emails without your consent. If we ever introduce a newsletter or marketing list, it will be opt-in and easy to unsubscribe from.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. If you request deletion of your account and data, we will fulfill that request within 30 days, except where retention is required by law.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

• The right to access the information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing

To exercise any of these rights, contact us at support@trysellkit.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top. If changes are material, we’ll provide notice via email or a prominent notice on the Service.